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Approval Request Didn’t Send a Notification Email

An approver can be notified by email when a request for approval is sent. However, the employee who is identified as the approver must have a valid email address defined and approval email notification enabled in their employee details.

To Add or Check an Approver’s Email Address

1.	Select the site’s Personnel view, and then select the Employee Listing tab.

2.	Double-click on the name of the employee to receive the email. The Employee window appears.

3.	Make sure that editing is enabled.

4.	Select the Work Contact Info tab. If an email address is missing or invalid, type a valid email address into the Email address text box.

5.	Select the Options tab and then the Email tab.

6.	Ensure that the A document requires approval by [employee name] option is selected.