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Posting a Credit Memo

A credit memo can be posted when all of the following conditions are met:

•	The credit memo is in balance.

•	All prorated extra charge lines and tax lines can be successfully prorated. All this requires is at least one line exists that is capable of accepting the prorated charge/tax.

•	The credit memo and lines have been approved or do not require approval.

•	If the credit memo is part of an invoice entry batch, the batch must be in balance.

Automatic Posting of a Credit Memo

APM automatically posts a credit memo when the following events occur:

•	The credit memo is approved.

•	The invoice batch is posted.

To send a credit memo for approval, see Sending Invoices and Credit Memos for Approval. To send a credit memo line for approval, see Sending Invoice Lines for Approval.

If you are not using credit memo approvals or batches, you can manually post credit memos. This topic explains how to manually post a credit memo.

To Post a Credit Memo

1.	Open the credit memo that you want to post.

2.	If the credit memo has the status “Ready to post”, the Post button is available in the Worksheet view. Click Post. APM posts the credit memo and updates the status to “Posted”.