Concepts

Tasks

Settings

Setting up Work Priorities

You can define a list of work priorities that users can choose from when creating requests for work (interop), work requests, work order tasks, standard tasks, and jobs. Setting up work priorities allows you to sort lists of work order tasks and work requests by priority, for example. Many organizations already have a well-defined set of work priority categories. If your priorities are still effective, you simply need to enter them in APM.

You can have APM calculate the completion date for work requests based on their priorities. The work priority sets the time interval in which the work should be completed. If the Enforce option is enabled on the priority, the requested completion date of the work request cannot be changed to later than the calculated date. When AWEIS is active, the work priority is used to calculate (and enforce, if appropriate) the End before date on the request for work.

Tip: To view the requested completion date on an open work request, open the Work Request window, select the Properties view, General tab, and then the Details tab. On the Work Order Task window, you will find it in the Planning view, Source tab, Requester tab.

APM comes with some work priorities already defined. You can edit the existing work priorities or add new ones that are relevant to your organization. This topic explains how to create new work priorities.

To Set up a Work Priority

1.	From the Site window, select the Reliability Program view and the Settings tab. Select the Reliability Program tab and the Reliability program settings node in the tree.

Tip: You can also select the Administration menu and Reliability Program Settings. The Reliability Program Settings dialog appears.

2.	Select the Priorities tab. This tab shows a list of the current work priorities. For example:

3.	Click New. The Work Priority Properties dialog appears.

4.	Enter a name for the work priority and its sorting sequence.

5.	To change the icon that represents the priority, click Change Icon, select a graphic, and click OK.

6.	Set the work request completion requirements:

Setting Name

Description

Calculate requested completion date

When this option is selected, APM calculates the requested completion date for work requests with this priority. When AWEIS is active, APM calculates the “end before” dates for requests for work. Enter the value and unit of measure in the Work to be completed within fields, for example, “6 weeks”.

Enforce calculated requested completion date

When this option is selected, the requested completion date cannot be changed to a later date on a work requests with this priority. When AWEIS is active, the “end date” cannot be changed on requests for work with this priority.

7.	Select the Description tab to add more information.

8.	On the Formatting tab, you can select a font, text color, and back color to distinguish this work priority in table rows.

Note: To have the formatting appear in a table’s rows, open the table configuration, select the Appearance tab, then the Grid tab and Row Formatting tab. Select the join path to the priority’s FontAndColorControl attribute.

9.	Click OK to close the dialog.