*
Concepts
*
Tasks
*
Settings

Setting up Secondary Status Codes and Groups

Secondary status codes are recorded on requests for work and interop work requests. Typically, status codes are added to APM when new work requests arrive from the CMMS. However, you can also create secondary status codes in Work Management settings and specify the sites and groups with which they can be used.
You can also create status groups to organize status codes and to specify how codes are used. For example, when setting the group’s properties, you can select Allow multiples. This means that, when creating a request for work, you can select more than one secondary status code from that group. In the following example, statuses from two groups are available: SG1 does not allow multiples but MG2 does.
If you select Status 3 (from SG1), Status 2 is no longer selected.
This topic explains how:
•
To Set up Secondary Status Groups
•
To Set up Secondary Statuses

To Set up Secondary Status Groups

1.
From the Site window, select the Work Management view and the Settings tab. Select the Work Management tab and the Interoperability work management settings node in the tree.
Tip: You can also select the Administration menu and then Work Management Settings. The Work Management Settings dialog appears.
2.
Select the Secondary Statuses and Groups tabs. This tab lists the secondary status groups at the site.
Status groups can be marked as inactive until ready for use.
3.
Click New. The Secondary Status Group Properties window appears.
4.
Enter values for the following:
Setting Name
Description
Site
Site that owns secondary status groups.
Group name
Descriptive name for the secondary status group.
5.
Enter a display title for the status group.
6.
Enter an abbreviation of the group name.
7.
Select Allow multiples if two or more codes from the group are allowed to be selected in requests for work.
8.
To select a different graphic to represent the code, click Change Icon, select a graphic, and click OK.
9.
Select the Description tab to enter information about the group.
10.
When you have finished, click OK.

To Set up Secondary Statuses

1.
From the Site window, select the Work Management view and the Settings tab. Select the Work Management tab and the Interoperability work management settings node in the tree.
Tip: You can also select the Administration menu and then Work Management Settings. The Work Management Settings dialog appears.
2.
Select the Secondary Statuses and Statuses tabs. This tab lists the secondary statuses at your enterprise.
Statuses can be marked as inactive until ready for use.
3.
Click New. The Secondary Status Properties window appears:
4.
Enter values for the following:
Setting Name
Description
Site
Site that owns secondary status codes.
Secondary status
Descriptive identifier for the code.
Status group
Secondary status group associated with the code.
5.
Enter a display title for the status code.
6.
Enter an abbreviation of the code name.
7.
To select a different graphic to represent the code, click Change Icon, select a graphic, and click OK.
8.
Select the Description tab to enter information about the code.
9.
When you have finished, click OK.