Setting up Characteristic Mapping for Interop Work Documents

The Characteristics feature makes it possible to import object attributes from the CMMS and to map the characteristic values to the properties of APM objects. Similarly, requests for work can include characteristic values that are used to update objects in the CMMS. Characteristic support extends to requests for work, interop work requests, interop work orders, interop work order steps, solution packages, and solution package steps.
You can create characteristic map sets so that work information is exchanged with the CMMS. When a request for work is created, APM refers to the characteristic map set to export information from the request to send to the CMMS.
AWEIS can create characteristic instances as needed when adding interop work requests, work orders, and solution packages to APM. The characteristic map set is used to update interop work document properties.
To set up characteristics for work documents, do the following:
Be sure to set up the “Map Characteristic Values to Work Document Properties” scheduled action to execute regularly (at least once a day) to keep the values current. For more information, see Scheduling Actions.
If map sets are not selected in the Site Interoperability Profile, characteristic values will not be communicated between the CMMS and APM, or vice versa. If this step is missed, a message is displayed in the work documents’ Characteristics tabs in APM. For example, if a map set has not been selected for requests for work, in all Request for Work windows, the Characteristics tab displays a message in the banner, as well as the Edit Settings button. Using the settings dialog, you can select the map set. If needed, you can define characteristic classes, add characteristics, and select default characteristic classes for sites using this dialog.
Note: If you wish to map a characteristic to a custom class in APM, the custom class must have a User key and a join path to Site. Otherwise, the mapping will not work.

To Create a Characteristic Class and Add Characteristics

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In the Site window, select the Work Management view, the Settings tab and then the Characteristics tab. For example:
Tip: You can also create characteristic classes, characteristics, and map sets at the enterprise level. In the Enterprise window, click the Administration menu and then Application Settings. In the Application Settings window, select the Characteristics tab.
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Select the Characteristic Classes tab and click New. The Characteristic Class Properties dialog appears:
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Set the interop export type. The default selection, Attribute sets, is appropriate for most implementations of characteristic export. The Attributes option exports characteristics as unrelated attribute elements. This mechanism is typically used to extend the Mimosa schema beyond the predefined fields.
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Select the Characteristics tab.
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For each characteristic that you wish to add, click New. The Characteristic Properties dialog appears. For example:
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In the Quantity and durations area, you can set options that determine how exported information is presented in the CMMS characteristic:
Default units – If the characteristic value uses a number format, select the unit of measure to be used for this characteristic’s values
Export option – You can specify whether only the number is exported or the number and its unit of measure are exported
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Select the Description tab to add more information about the characteristic.
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Click OK to save the characteristic and close the dialog. The characteristic is added to the table.
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When you have added all of the characteristics, click OK to save the class and close the dialog.
Tip: You can return to the Characteristic Class Properties dialog to view information about it: the map sets it is used in and its history.

To Create a Map Set

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In the Site window, select the Work Management view, Settings tab, and Characteristics tab.
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Select the Characteristic Map Sets tab and click New. The Characteristic Map Set dialog appears:
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On the General tab, the top site is selected so that the map set is available for all child sites. You can select another site, if required.
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Select the Mappings tab and click Generate Mapping. APM creates mappings for the characteristics identified in the characteristic class. For example:
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Here are a few examples:

Outage number (Interop Request for Work)

When you select a join path to a related class, you can then select an attribute (or relationship) of that related class.
In this example, the mapping target is the attribute “Reference number 1”. Reference numbers and their names (for example, “Outage number”) are specific to your implementation. Define them in the Site Interoperability Profile.

Order type (Interop Work Order)

This mapping targets the order type of the InteropWorkOrder:
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In the Options area, select settings as appropriate to the mapping:
Create new instances as required is available for a relationship to a class that is owned or scoped by Enterprise or Site, for example, Material type or Work center.
Date format is available when the target property is an attribute that uses the DateTime data type. You can enter any format that complies with standard or custom .NET formatting rules. For example:
“d” is the format specifier for the short date pattern, which differs by culture. For example: 2009-06-15T13:45:30 -> 6/15/2009 (en-US).
See the Microsoft topics for Standard date and time format strings and Custom date and time format strings.
Note: The default values for these options are set for the enterprise in Application settings. In the Enterprise window, click the Administration menu and then Application Settings. In the Application Settings window, select the Characteristics tab and then the Options tab.
Quantity precision is available for Quantity and Duration attributes. You can specify the number of decimal places supported:
“0” – No decimal places
“1” – One decimal place
“2” – Two decimal places
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Click OK to close the mapping dialog.
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In the Characteristic Map Set dialog, select the Description tab to add more information.
Tip: The History tab displays information about the map set’s creation and modifications.
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Click OK to close the map set.

To Set Default Characteristic Classes for the Site

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In the Site window, select the Work Management view, Settings tab, and Characteristics tab.
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Select the Options tab.
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Click Edit to modify the site settings. The Edit button is replaced by the Save button.
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The Characteristic map sets area shows the settings in the current site interoperability profile.
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Click Save.