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Concepts
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Tasks
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Settings

Entering and Reviewing Comments on a Failure

The commenting feature helps the analysis team keep track of their work in working with failure records. The team can record comments, attach documents to comments, respond to comments, mark them as reviewed, and view the status of comments. Tasks can also be assigned to comments to identify work and the employee to complete it.
This topic explains how:
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To Enter a Comment
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To Edit or Respond to a Comment
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To Review, Delete, or Copy a Comment

To Enter a Comment

1.
In the Failure or Anomaly window, select the Properties view and the Comments tab.
2.
Click New to add a comment. The Failure Note window appears, where you can record information and add attachments. For example:
For more information about adding attachments, see Adding Attachments to Objects.
3.
To add a task assignment, select the Task tab and click Assign task:
4.
Provide the appropriate information:
Setting Name
Description
Task
Descriptive name for the task.
Task type
Task type is typically used to categorize and sort tasks.
Assigned to
Employee assigned to complete the task.
Task due date
Date on which the task should be completed.
Task status
Task status indicates the progress of task completion.
Task completed
The date on which the task is actually completed.
Task description
Explanation of the task.
5.
Click OK to close the window.

To Edit or Respond to a Comment

1.
Double-click the comment in the Comments tab to open the window.
2.
Click Edit to modify the comment, add a response, or mark the comment as reviewed. You can also add attachments and view details about the comment’s history.
3.
Click OK to close the window.

To Review, Delete, or Copy a Comment

1.
To mark a comment as reviewed, select it in the Comments tab and click Mark as Reviewed. The Reviewed By, Reviewed On, and Reviewed columns are populated for that comment.
2.
To delete a comment, right-click it in the Comments tab and click Delete. The comment is removed from APM.
3.
To copy a comment, right-click it in the Comments tab and click Copy. The Comment window opens showing a copy of the original. When you are finished working with the comment, click OK to close the window.