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Concepts
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Tasks
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Tasks Involved in Failure Tracking

Practicing failure tracking involves the following tasks.

Set up for Failure Tracking

Before you can begin recording failures, you must define administration settings and set up scheduled actions to calculate statistics and PF intervals. You can also add historical failures to APM as a starting point for calculating statistics. When setting up failure tracking (or after it is in practice), you might need to update indicator alarm states to control the automatic creation of failure records. For more information, see:
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Setup Tasks for Failure Tracking
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Updating Failure Settings on Indicator States

Record Failures

Failure records can be created automatically when you acknowledge alarms. They can also be created manually when you are planning or recording activity on work order tasks, or when you are linking a work request to a work order. For more information, see:
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Creating a Failure Record From Scratch
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Creating a Failure when Acknowledging an Alarm
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Creating a Failure Record from a Checksheet
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Creating a Failure Record from an Inspection Report
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Creating a Failure when Linking a Work Request to a Task
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Creating a Failure Record from a Work Order Task
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Creating a Failure Record When Reporting Work Activity
You can also create links between failure records and work documents. For more information, see:
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Linking a Work Order Task to a Failure Record
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Linking a Failure Record to a Work Document

Add Information and Follow-up Actions

You can add indicators to track the condition of an asset before and after the failure or anomaly is detected. You can add follow-up actions such as mitigation actions, corrective follow-up work, and inspection tasks. You can record delays and downtime incidents as needed. In some cases, you might need to edit a failure record’s asset information, dates, PF interval, or severity. For information, see:
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Adding Indicators to a Failure Record
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Adding Mitigation Actions to Failure Records
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Adding Follow-up Work to Failure Records
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Adding Inspection Tasks to Failure Records
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Adding Downtime to Failure Records
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Adding Delays to Failure Records
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Editing Failure Records

Track Failures as They Progress to Resolution

APM provides lots of information about failures while they are open, as well as after they are resolved. For more information, see:
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Viewing a Failure’s Remaining PF Interval
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Viewing Failure Status
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Viewing the Indicators and Readings that Track a Failure
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Viewing a Failure Record’s Source
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Viewing Snapshots of Asset Information
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Viewing Failure Record History

Resolve or Cancel Failures

When the asset is returned to service, it is important to mark the failure record as resolved so that APM can calculate statistics. In some cases, you might need to cancel a failure record or reopen a failure record that has been resolved or canceled. For more information, see:
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Resolving a Failure
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Canceling a Failure Record
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Reopening a Failure Record

Work With Failure Statistics and Analysis

You can view a failure’s TBF, TBR, and RT statistics after it is resolved. Key performance indicator templates are available for tracking the mean time between failures, mean time between repairs, and mean repair times for multiple failures on an asset. For more information, see:
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Viewing Information About a Failure’s Resolution
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Viewing Failure Statistics

Manage Failure Tracking

Sometimes, it might be necessary to mark failure records to be updated or to manually recalculate statistics or PF intervals. For more information, see:
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Marking Failure Records for Update
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Manually Recalculating Failure Statistics and PF Intervals

Perform Root Cause Analysis

You can evaluate failures to determine if they warrant root cause analysis. You can then create an RCA or a request that the analysis be performed. For more information, see:
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Evaluating Failures for RCA
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Creating an RCA from a Failure
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Root Cause Analysis (RCA)