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Canceling a Work Order Task

This section explains how to cancel a single task on a work order.

If a work order or task has been created but is no longer needed, you can cancel it. Common reasons for canceling include “duplicate work order” and “invalid problem reported.” When you cancel a work order, APM changes the status of the work order’s open tasks to Canceled, and you can no longer make changes to the work order.

When you cancel a task, only that task is marked as canceled. If all of the work order’s tasks have been closed, the work order is marked as closed. If all of the work order’s tasks are canceled, APM also marks the work order as canceled.

Canceled work orders and tasks are not deleted. If necessary, you can re-open a canceled work order or task.

Tip: You can cancel multiple work order tasks at the same time from a list of work order tasks. Select the tasks, right-click, and then select Mark as Canceled. The information entered on the Cancel Task dialog is applied to all selected tasks.

To Cancel a Work Order Task

1.	Select the site’s Work Management view, Work Orders tab, and then the Tasks tab.

2.	Right-click the task that you want to cancel and select Mark as Canceled. The Cancel Task dialog appears.

3.	Select a reason for cancellation, and include any comments.

4.	Click OK. The work order status changes to “Canceled”.

5.	Select a Reason for cancellation from the list.

6.	You can enter comments about the cancellation in the Comments box.

7.	Click OK. APM changes the status of the task to “Canceled”.