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Canceling a Work Order

This section explains how to cancel an entire work order.

If a work order or task has been created but is no longer needed, you can cancel it. Common reasons for canceling include “duplicate work order” and “invalid problem reported.” When you cancel a work order, APM changes the status of the work order’s open tasks to Canceled, and you can no longer make changes to the work order.

When you cancel a task, only that task is marked as canceled. If all of the work order’s tasks have been closed, the work order is marked as closed. If all of the work order’s tasks are canceled, APM also marks the work order as canceled.

Canceled work orders and tasks are not deleted. If necessary, you can re-open a canceled work order or task.

To Cancel a Work Order

1.	Open the work order.

2.	From the Work Order menu, select Cancel. The Cancel Work Order dialog appears.

3.	Select a Reason for cancellation from the list.

Tip: To add a new reason to the list, right-click in the Reason for cancellation box and select New. Enter the reason for canceling the work order, and then click OK.

4.	You can enter comments about the cancellation in the Comments box.

5.	Click OK. APM changes the status of the work order’s open tasks to Canceled.

6.	When you are finished, save and close the work order.