Working with Asset Notes

Asset notes allow you to attach information and comments to an asset, objects associated with assets, and non-related objects (such as indicator templates).
Note: The Asset Note functionality is generally available. You must first enable feature 58 to use the functionality in APM. In the Enterprise window, select the Features view and the Enabled Features tab. Click Browse, select number 58 “Notes support” and click OK. If APM is running as a smart client, click Refresh Enabled Features on the server. Then restart the client to use the functionality.
The following objects support asset notes:
In APM Remote, asset notes are available on the following objects:
This topic explains how:

To Add a Note to An Object

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Click New. The Asset Note dialog appears, showing the related asset (if any) and the source object. This example was added to an indicator reading:
Note that you must save a new ad hoc indicator reading before you can add a note.
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To add a task assignment, select the Task tab and click Assign task:
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Select the Photos tab to browse for photographs.
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Select the Attachments tab to append files and links. For more information, see Adding Attachments to Objects.
The Details tab shows the employee who entered the note, the date and time it was entered, and the source object type.
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Click OK to save the note and close the dialog.

To View Notes

In the Site window, select the Assets view and the Notes tab to see all notes attached to assets. You can select the “Tasks” configuration to list the tasks assigned to notes.
In the Asset window, the Notes view displays all of the notes attached to the asset and its related objects. The Source column indicates the objects with attached notes. For example:
Other objects have either Notes views or tabs. For example, in a downtime incident, click the View menu and then Notes to see a table of notes. For objects with related assets, the view or tab offers two configurations: one listing the notes attached to the current object and the other listing notes attached to the object’s asset.

To Mark a Note as Reviewed

When the note type supports reviews, you can open a note to read it, add comments, and mark it as reviewed. For example: