Concepts

Tasks

Settings

Adding Unmatched Lines to a Credit Memo

Like invoice lines, credit memo lines do not have to be matched.

When an unmatched credit memo line is entered, you are required to enter additional information. Properties like the resource, price, and distribution information that are prompted when the credit line is matched to an invoice line have to be entered on an unmatched line. The same information is entered on a unmatched credit memo line as on a unmatched invoice line:

•	Unmatched credit memo line:

•

Resource

•	Description

•

Amount

•	Applicable taxes

•	Applicable extra charge

•	Distribution

•	Unmatched, extra charge line:

•	Extra charge

•

Amount

•	Applicable taxes

•	Unmatched, tax line:

•

Tax

•

Tax rate

•

Amount

This topic explains how to create a new unmatched credit memo line.

To Create Unmatched Credit Memo Lines

1.	Select the site’s Invoicing view and Invoices tabs.

2.	Open the credit memo to which you want to add lines.

3.	Make sure that editing is enabled.

4.	On the Worksheet view, click the New list and then click Miscellaneous Expense Line, Extra Charge Line, or Tax Line. The Invoice Line dialog appears.

5.	Do one of the following:

•	For a miscellaneous expense line, enter the Resource number or click the browse icon to select the appropriate resource. If you are crediting a non-catalog item, you can just enter the description instead.

•	For an extra charge line, select the extra charge type.

•	For a tax line, select the tax type.

6.	Enter the amount being credited. For credits, these should be entered as negative amounts.

7.	For a miscellaneous expense line, select the Charges tab. If necessary, you can enter the applicable charge on this tab.

8.	For a miscellaneous expense line, select the Taxes tab. If necessary, you can enter the applicable tax credit on this tab.

9.	For a miscellaneous expense line, select the Distribution tab. Click New to enter the account (work order, asset, or GL account) being credited. The Invoice Line Distribution dialog appears.

10.	Select the Work order, Asset, Warehouse, or Account to distribute the credit to.

11.	Enter either the percent of the value to credit to the selected account or the amount to credit to the account.

12.

Click OK.

13.	When you are finished entering the appropriate information, click OK. The system adds a new line to the credit memo.

14.	When you are finished entering information, save the credit memo.