Create work document When an incident is reported, a work request or work order is created. See Also Type of document When an incident is reported, a work request or work order is created. See Also Document title Title given to the work request or work order created when an incident is reported for this override. See Also Work type Work types are site settings used to describe different kinds of work. For example, “Inspection” and “Repair” might be two work types that you use in your organization. This information is included in the work document. See Also Work classification Work classifications are used to group work documents into categories relevant for the site. When you select a work classification for a work document, the list is filtered to include only those classifications defined as valid for the selected work type. The work type and classification are added to the work order created from the request. See Also Work priority Work priority is a site setting that you can use to describe the urgency of work and the sequence in which it should be completed. For example, “Regular” and “Emergency” might be two priorities used in your organization. See Also Maintenance group Employees who are maintenance workers are usually organized into maintenance groups. Work planners specify which maintenance group will perform the work on each work order task. See Also
